Legal Notices 2

Legal notice

In accordance with the provisions of Articles 6-III and 19 of Law No. 2004-575 of 21 June 2004 on Confidence in the Digital Economy, the following legal notice is brought to the attention of users and visitors of the website www.amanavintage.fr.

The website www.amanavintage.fr (hereinafter the "Site") is the property of the company UTOPIA SAS (hereinafter the "Publisher").

The Publisher is a simplified joint-stock company with a share capital of €200.00, registered with the Rodez Trade and Companies Register under number 983 883 901 R.C.S, with its registered office at 35 CITE DE LA BOULE D OR 12000 RODEZ, France. Intra-Community VAT number: FR12983883901.

Customer Service telephone number: 05 54 54 81 62

Email address: louise@amanavintage.fr

The Site is hosted by IONOS, 7 PLACE DE LA GARE 57200 SARREGUEMINES.

Access to and use of the Site are subject to these "Legal Notices" as detailed below, as well as to applicable laws and/or regulations.

Connecting to, using and accessing this Site implies the user's full and unconditional acceptance of all provisions of these Legal Notices.

A question?

How to contact us?

We are always here to listen!

Here are several ways to reach us:

Via the Chat on our website: at the bottom right of your screen

By email: You can write to us at louise@amanavintage.fr.

We strive to respond to all enquiries within 24 hours.

By telephone: You can call us on +33 (0)5 54 54 81 62, every day, from 10am to 7pm.

On social media: Find us on Instagram @amana.vintage and send us a direct message.

Are the bags authentic?

At Amana, authenticity is at the heart of our commitment.

All the bags we sell are 100% authentic and come directly from leading luxury houses such as Louis Vuitton, Gucci, Chanel, and many others.

To guarantee this, we have put in place a rigorous authentication process:

Human expertise: Each bag is first carefully examined by our experts specialising in luxury leather goods.
AI verification: We also work with an American company that uses artificial intelligence to analyse every detail of the bag, including the materials, the stitching and the logos.
Certificate of authenticity: Once authenticated, each bag comes with a certified authenticity card, guaranteeing its origin and its history.

What is Amana's return policy?

Returns within 14 days
You have the right to change your mind. We accept returns of unused products within 14 days of receiving your order. Please note that items must be returned in their original condition, unused, including in the context of photo shoots or any everyday use, and in their original packaging.

Return procedure
To initiate a return, you can do so directly from your customer account, by accessing your orders.
If you do not have a customer account, please contact our customer service by email at louise@amanavintage.fr . You will then receive detailed instructions on how to proceed with returning your item.

Return fees
Returns are free. A Chronopost return label will be sent to you once your return is approved.

What delivery options are available?

At Amana, we offer several delivery options to meet your needs:

Chronopost Pickup Point (Free): You can choose delivery to a pickup point, a convenient and free solution within mainland France. Once your order has been shipped, you will be able to select a pickup point close to you.

Standard home delivery (UPS): A fast delivery service straight to your door. Delivery times vary between 3 and 5 working days depending on your location.

Express delivery (Chronopost): For those who wish to receive their order more quickly, we offer an express option with a delivery time of 24 hours within mainland France.

Do you have a showroom or a store?

Currently, Amana Vintage operates exclusively online. We do not have a showroom or a physical boutique, but we do everything we can to offer a quality customer experience with detailed descriptions, precise photos and responsive customer service. You can always contact us if you have any questions or would like additional information about an item!

Legal notice

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