Legal Notices 2

Mentions légales

Conformément aux dispositions des Articles 6-III et 19 de la Loi n°2004-575 du 21 juin 2004 pour la Confiance dans l’économie numérique, il est porté à la connaissance des utilisateurs et visiteurs du site www.amanavintage.fr les présentes mentions légales.

Le site www.amanavintage.fr (ci-après le « Site ») est la propriété de la société UTOPIA SAS (ci-après l’« Editeur »).

L’Editeur est une société à actions simplifiées au capital de 200,00 Euros, immatriculée au registre du commerce et des sociétés de Rodez, sous le numéro 983 883 901 R.C.S, dont le siège social est situé au 35 CITE DE LA BOULE D OR 12000 RODEZ, France. Numéro de TVA Intracommunautaire : FR12983883901.

Numéro téléphonique Service Client : 05 54 54 81 62

Adresse email : louise@amanavintage.fr

L'hébergement du Site est assuré par la société IONOS , 7 PLACE DE LA GARE 57200 SARREGUEMINES.

L’accès et l’utilisation du site sont soumis aux présentes « Mentions légales » détaillées ci-après ainsi qu’aux lois et/ou règlements applicables.

La connexion, l’utilisation et l’accès à ce Site impliquent l’acceptation intégrale et sans réserve de l’internaute de toutes les dispositions des présentes Mentions Légales.

A question?

How to contact us?

We are always here to listen!

Here are several ways to reach us:

Via the Chat on our website: at the bottom right of your screen

By email: You can write to us at louise@amanavintage.fr.

We strive to respond to all enquiries within 24 hours.

By telephone: You can call us on +33 (0)5 54 54 81 62, every day, from 10am to 7pm.

On social media: Find us on Instagram @amana.vintage and send us a direct message.

Are the bags authentic?

At Amana, authenticity is at the heart of our commitment.

All the bags we sell are 100% authentic.

To guarantee this, we have put in place a rigorous authentication process:

Human expertise: Each bag is first examined meticulously by our experts specialising in luxury leather goods.
AI verification: We also work with an American company that uses artificial intelligence to analyse every detail of the bag, including the materials, stitching and logos.
Certificate of authenticity: Once authenticated, each bag comes with a certified authenticity card, guaranteeing its origin and history. You can verify the information on your authenticity card via this link.

What is Amana's return policy?

Free returns within 14 days
You have 14 days after receipt to inform us of your decision to withdraw, without giving any reason, then 14 days to return the item. Returns are free, regardless of the delivery country: we provide the label.

How does it work?
Use our online withdrawal form, your customer account or write to us at louise@amanavintage.fr.

Refund
We refund the price and standard delivery costs no later than 14 days after your request, using the payment method used. We may wait until we receive the item or proof that it has been sent. Full details are in our Returns Policy.

What delivery options are available?

At Amana, we offer several delivery options:

Mainland France — Chronopost : any order paid for before 3 pm on a working day is dispatched the same day and is generally delivered the following working day, to your home or to a pick-up point.

European Union and the rest of the world — UPS : delivery generally within 3 to 5 working days after dispatch.

The charges and timeframe applicable to your order are shown before payment. To ensure safe delivery of your parcel, home delivery may require a code sent by e-mail or SMS. Details in our Terms of Sale.

Do you have a showroom or a store?

Currently, Amana Vintage operates exclusively online. We do not have a showroom or a physical boutique, but we do everything we can to offer a quality customer experience with detailed descriptions, precise photos and responsive customer service. You can always contact us if you have any questions or would like additional information about an item!

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