Legal notices
In accordance with the provisions of Articles 6-III and 19 of Law No. 2004-575 of June 21, 2004 on Confidence in the Digital Economy, users and visitors to the site www.amanavintage.fr are hereby informed of the following legal notices.
The site www.amanavintage.fr (hereinafter the âSiteâ) is the property of the company UTOPIA SAS (hereinafter the âPublisherâ).
The Publisher is a simplified joint stock company with a capital of 200.00 Euros, registered in the trade and companies register of Rodez, under number 983 883 901 RCS, whose registered office is located at 35 CITE DE LA BOULE D OR 12000 RODEZ, France. Intracommunity VAT number: FR12983883901.
Customer Service telephone number: 05 54 54 81 62
Email address: louise@amanavintage.fr
The Site is hosted by the company IONOS, 7 PLACE DE LA GARE 57200 SARREGUEMINES.
Access to and use of the site are subject to these âLegal Noticesâ detailed below as well as to applicable laws and/or regulations.
Connection, use and access to this Site imply the Internet user's full and unreserved acceptance of all the provisions of these Legal Notices.
A question?
A question?
How to contact us?
We are always listening to you!
Here are several ways to contact us:
By email : You can write to us at louise@amanavintage.fr .
We strive to respond to all requests within 24 hours.
By phone : You can call us on +33 (0)5 54 54 81 62, every day, from 10 a.m. to 7 p.m.
On social media : Find us on Instagram @amana.vintage and send us a direct message.
Are the bags authentic?
At Amana, authenticity is at the heart of our commitment.
All the bags we sell are 100% authentic and come directly from major luxury brands like Louis Vuitton, Gucci, Chanel, and many more.
To ensure this, we have implemented a rigorous authentication process :
- Human expertise : Each bag is first carefully examined by our experts specializing in luxury leather goods.
- AI Verification : We also collaborate with a US company that uses artificial intelligence to analyze every detail of the bag, including materials, stitching and logos.
- Certificate of Authenticity : Once authenticated, each bag is accompanied by a certified authenticity card, guaranteeing its origin and history.
What is the return policy at Amana?
At Amana, you have 14 days after receiving your order to make a return, provided that the product is in the same condition as when you received it (unused, undamaged, with all original labels).
Return costs are the responsibility of the customer, except in the case of an error on our part.
To initiate a return, contact our customer service at the following address: louise@amanavintage.fr
We will then provide you with instructions for returning your item.
What delivery options are available?
At Amana, we offer several delivery options to meet your needs:
Mondial Relay (Free) : You can choose delivery to a relay point, a practical and free solution in metropolitan France. Once your order has been shipped, you can select a relay point near you.
Standard Home Delivery (UPS) : A fast delivery service directly to your home. Delivery times vary between 3 to 5 business days depending on your location.
Express Delivery (UPS) : For those who wish to receive their order faster, we offer an express option with a delivery time of 1 to 2 business days.
Do you have a showroom or store?
Currently, Amana Vintage operates exclusively online. We do not have a showroom or physical store, but we strive to provide a quality customer experience with detailed descriptions, accurate photos, and responsive customer service. You can always contact us if you have any questions or would like additional information about an item!
